‘Credit Union Collaborates with Alkami to Enhance Online Banking’

Greylock Federal Credit Union, based in Pittsfield, Massachusetts, recently partnered with Alkami Technology, Inc., a digital banking solutions provider headquartered in Plano, Texas. This partnership aims to enhance Greylock Federal’s retail, business, and mobile banking offerings, ensuring a seamless and intuitive digital experience for its members across all channels.

By transitioning to the Alkami Digital Banking Platform, Greylock Federal has incorporated advanced account management features, streamlined account opening processes, and robust data analytics capabilities. These enhancements allow the credit union to provide top-notch banking solutions to its members, particularly those residing in rural areas and belonging to low- or moderate-income backgrounds.

Chen, a representative from Alkami Technology, highlighted the diversity and scalability of the Alkami Digital Banking Solutions, which offer over 220 integrations on a secure platform. This versatility enables financial institutions like Greylock Federal to adapt to evolving industry trends and cater to the changing needs of both business and retail customers in a highly competitive market.

Brady, a member of Greylock Federal, emphasized the credit union’s commitment to delivering innovative digital banking solutions that meet the diverse needs of its membership. Through the partnership with Alkami, Greylock Federal aims to provide comprehensive digital banking solutions that enhance the overall banking experience for its members.

Established in 1935 as the Pittsfield G.E. Employees Credit Union, Greylock Federal Credit Union has evolved to serve more than 100,000 members across Berkshire County and surrounding areas. Over the years, Greylock Federal has expanded its membership field and services, receiving recognition for its efforts to support low- and moderate-income families as well as Hispanic and immigrant consumers.

With 14 branches and a strong presence in multiple counties, Greylock Federal Credit Union continues to prioritize the digital banking experience for its growing membership base. Through strategic partnerships and a commitment to innovation, Greylock Federal remains dedicated to meeting the ever-changing banking needs of its diverse membership.

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